You cannot Invoice on a Purchase Order when the quantity billed exceeds the

Problem Description
-------------------
You cannot Invoice on a Purchase Order when the quantity billed exceeds the
quantity invoiced.


Problem Explanation
-------------------
For an amount based Purchase Order, if the quantity received is lesser than the
quantity ordered and billed, the system creates a hold on the Invoice.
The system hold namely 'Quantity billed exceeds quantity received' cannot be
released.

Example:

Quantity ordered = 5000
Quantity received = 2822.61
Quantity billed = 5000

Invoice is on hold.

Responsibility: AP Manager
Navigation:
Navigator -> Invoices -> Entry -> Invoices


Search Words
------------
Quantity billed ,Invoice on hold, Purchase Order match.

Solution Description
--------------------
The Invoice on hold can be released by changing the Invoice Quantity Ordered
Tolerance and the Invoice Quantity Received Tolerance in Setup in Accounts
Payables. Alternatively, the Invoice can be released manually by disabling the
match option in Invoices.


Solution Explanation
--------------------
Quantity billed exceeds quantity received by tolerance amount. This is a system
defined hold.

This can be done manually by releasing the hold.

Responsibility: AP Manager
Navigation:
Navigator -> Setup -> Invoices -> Tolerances


1. Check the Maximum quantity received. This can be defined in terms of
percentage and amount.

2. The hold can be released by changing the tolerance amount (both quantity
ordered and quantity received).

4. The Purchase Order can then be approved after the hold is released.

Alternatively,

Navigate to Accounts Payables responsibility and disable the Match option.

Navigation:
Navigator -> Invoices -> Entry -> Invoices

The Invoice will be released from the hold and it can be approved.